Estimated reading time: 14 min
In this article
- 1. Overview
- 2. The different models of mediation
- 3. Circumstances under which it may be appropriate to use mediation
- 4. The stages in the mediation process
- 5. The role of the mediator
- 6. Who can be a mediator?
- 7. The mediation process agreement
- 8. Involving representatives in the mediation process
- 9. Confidentiality during mediation
- 10. What factors should we consider when implementing mediation within our organisation?
- 11. Related documents
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